Returns

Common Returns Questions

What is Virtue's return policy?

You have 30 days to return or exchange your purchase! The only thing you cover is shipping. An instant credit equal to the value of your product will be provided. If you want a complete refund, you will be charged processing fee of 9.99.

First let us know why you are exchanging or returning. Then get that return label to shoot it back to us! Once that is generated, you'll receive your instant credit to the site if you would like to choose another size or product.

How do exchanges work?

Simply Contact Us to Start a Return with your Order Number

After you submit your request and receive a return label, you'll receive store credit for your goods. Hop onto the website and get your new items immediately! If you don't use your entire credit, we'll shoot it back to your card once we get your package!

Is it easy to return or exchange items?

Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.

What items are returnable?

Unused items purchased in the last 30 days.

What items are non-refundable?

Items marked as final sale. Used items. 
Free gifts or promotional items with retail value.

How soon will I get my refund?

Once your items are inspected by ninjas you'll get your refund, less $9.99 processing fee, typically within 48 hours.

Are there any Re-stocking Fees?

If the packaging is damaged and can't be reused the return is subject to a 20% restocking fee.